CRM Data Management Specialist - Sales Support Assistant

Join Kalibrate-Ed as a CRM Data Management Specialist - Sales Support Assistant and play a pivotal role in optimizing our sales operations through meticulous data management and process improvement. In this dynamic position, you will ensure the accuracy and integrity of our CRM system, troubleshoot data discrepancies, and maintain a well-organized database. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will work closely with our sales team to enhance customer relationships and drive sales growth. This is an exciting opportunity to leverage your expertise in CRM systems and data management to support our mission of providing high-quality education solutions.

As a CRM Data Management Specialist - Sales Support Assistant at Kalibrate-Ed, you will be responsible for managing and maintaining our CRM data, ensuring that all customer information is accurate and up-to-date. You will work with various tools and software, such as Salesforce, HubSpot, and Excel, to streamline our sales processes and improve our overall efficiency. With a focus on detail and a passion for data, you will play a crucial role in helping our sales team achieve their targets and deliver exceptional customer service.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain CRM data, ensuring accuracy and completeness
• Troubleshoot and resolve data discrepancies and errors
• Support the sales team by providing up-to-date customer information and insights
• Implement and maintain data management processes and workflows
• Generate reports and dashboards to track key performance indicators (KPIs) and sales metrics
• Collaborate with cross-functional teams to improve sales processes and customer relationships
• Stay up-to-date with industry trends and best practices in CRM data management
• Provide training and support to sales team members on CRM system usage and data management

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Computer Science, or a related field
• 3-5 years of experience in CRM data management or a similar role
• Proficient in CRM systems, such as Salesforce or HubSpot
• Strong knowledge of data management tools and software, such as Excel, SQL, or Tableau
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Fluency in English, both written and spoken

🛠️ Keahlian

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