Assistant Front Desk Receptionist

Code Home Group is seeking a dedicated and friendly Assistant Front Desk Receptionist to join our team in Banyuwangi. As an Assistant Front Desk Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. Your role will involve managing guest check-ins and check-outs, handling inquiries, and maintaining a clean and organized reception area.

We offer a competitive salary and a supportive work environment. If you are passionate about providing excellent customer service and have a friendly demeanor, we encourage you to apply.

Join us and be part of a team that values your contributions and growth.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Manage guest check-ins and check-outs, including verifying identification and processing payments.
• Handle guest inquiries and provide information about local attractions, amenities, and services.
• Maintain a clean and organized reception area, including stocking supplies and handling maintenance requests.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Monitor and record guest feedback to improve service quality.
• Assist with event planning and coordination, including setting up and managing event spaces.
• Ensure compliance with health and safety regulations, including sanitization of the reception area.

🎓 Kualifikasi & Syarat

Kualifikasi:

• High school diploma or equivalent.
• Minimum 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Friendly and approachable demeanor.
• Basic computer skills, including proficiency in office software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong organizational and time management skills.
• Fluency in both Indonesian and English is a plus.

🛠️ Keahlian

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